A window to my soul. The good, the bad, and everything in between that makes me who I am. The purpose of this blog is to enspire and educate. The goal is simple to touch one person enough to reach out to another. This is my story.
Tuesday, September 14, 2010
Customer Service (Part 1) Can I Get Some Napkins
Okay service industry people not to offend anyone do what you gotta do to get your money....BUT. What the hell is your problem. First of all if you do not speak or understand english well, keep your ass away from that drive thru microphone. The last thing I want, is to come thru a FAST food joint and spend 15 mins and my weed high on trying to get you to understand I said no beans, not no beef. Now I come thru the drive thru and I'm not sure what I want yet, I mean damn you got a menu there for me to choose from right? Relax and quit breathing all hard.hell y'all changed the menu don't you want me to try one of the new items? Now, when I order something that traditionally calls for dipping sauce don't roll your damn eyes at me because I ask for some, I mean aren't you supposed to ask me anyway? And don't think I don't know the dip to strip ratio. If I order a 9 piece and you hand me one little thing of honey mustard sauce, something aint right. Now okay I just might change my mind at the window and ask to add an apple pie, a biscuit, or hell another burger for that matter. I am human, you do not have to act like I just ruined your whole day because you gotta ring something up. You are standing in front of a register, it aint that hard!!!! Last but not least, I am all about saving a tree, lord knows all my bills come electronically. And yes I too understand that they are not free because at home I use them responsibly. But if you don't give me a damn napkin!! Better yet give me enough to make sure your greasy ass fries are not messing up my kids clothes, give me enough for both meals, I super sized it now super size my damn napkins with the order. Why do I have to wait and tap at the window while you are turned around talking to the chick with the nappy ass braids about her problems with her baby daddy because I don't have 1 napkin for the 5 meals I just paid my money for. And then you turn around push the door open, roll your eyes, smack that damn gum, and say yeah? I want you to know at that point you're only about 5 seconds away from being snatched through that damn window. But in my calmest voice I just say can I get some napkins? and you hand me 2. Check yourselves fast food chains. You aint going broke because of the economy you going broke cause you have wack ass customer service.
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Man, am I glad someone let it out! The non speaking english kills me! Thank you so much, it is the truth, but hilarious at that! And you forgot to mention the attractive voices over the mic, you fix yourself up before driving to the window, to notice the voice on that mic, did not seem to match up to the face at the window! Not only did you not get what you order, but you don't get what you heard! lol
ReplyDeleteMan and that's just the beginning. I just barely grazed the surface. Part 2 to come soon keep an eye out.
ReplyDeleteAmen and A man! If we went to Mexico, they sho wouldnt speak english for us- let alone hire us. The thing with foreigners really rubs my chubb. If you're functional- thats fine. But I've often drove away in the middle of the order just because of the language barrier. BURGER KING!!!!! How the heck you gonna tell me how much sauce I need? Thats why I really dont go there anymore. Im not called the Queen of condiments for nothing.......
ReplyDeleteIonka Im feeling you to the most. I'm all about equal opportunity but damn. Believe it or not I went to nasty ass taco bell one day and they were out of meat WTF...How does that happen, please tell me. And don't get me started on the sauce. I don't care if I wanna use one container per strip...just give me my damn sauce honey mustard AND bbq!!
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